Privacy Policy

1. Information We Collect

At Qabas Tech, we may collect the following types of information when you interact with our website and services:

• Personal Information: Name, email address, phone number, company name, and job title that you voluntarily provide when contacting us, requesting a consultation, or subscribing to our communications.
• Technical Information: IP address, browser type and version, operating system, device type, screen resolution, and referring website URLs collected automatically when you visit our website.
• Usage Data: Pages viewed, time spent on pages, navigation paths, click patterns, and other interaction data that helps us understand how visitors use our website.
• Communication Data: Records of correspondence when you contact us via email, phone, or through our website contact forms, including the content of your messages and any attachments.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, process consultation requests, and provide you with the technology services and solutions you have requested.
• Communication: To send you relevant updates about our services, respond to your questions, and provide customer support in a timely manner.
• Website Improvement: To analyze usage patterns, optimize our website performance, improve user experience, and develop new features and content.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including those of the Kingdom of Saudi Arabia and relevant international data protection standards.
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access to our systems and services.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for the basic functionality of our website, including session management, security features, and remembering your language and theme preferences.
• Analytics Cookies: Used to collect anonymous statistical data about how visitors interact with our website, helping us measure performance and identify areas for improvement.
• Preference Cookies: Store your settings and preferences, such as language selection (English/Arabic), color theme (light/dark mode), and other display options.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and appearance of our website.

4. Data Protection

Qabas Tech is committed to protecting your personal data and takes the following measures to ensure its security:

• We implement industry-standard encryption protocols (SSL/TLS) for all data transmitted between your browser and our servers.
• Access to personal information is strictly limited to authorized personnel who require it to perform their duties.
• We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems.
• Our data handling practices comply with the Saudi Arabia Personal Data Protection Law (PDPL) and relevant international data protection regulations.
• We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Third-Party Services

We may use trusted third-party services to support our business operations. These include:

• Analytics Providers: We use analytics tools to understand website traffic and user behavior. These services may collect anonymized data in accordance with their own privacy policies.
• Hosting Services: Our website is hosted on secure, reputable infrastructure providers that maintain their own data protection and security measures.
• Communication Tools: We use third-party platforms for email delivery and customer relationship management to ensure reliable communication with our clients.

We carefully select our third-party partners and require them to maintain appropriate levels of data protection. However, we encourage you to review the privacy policies of any third-party services you interact with.

6. Your Rights

In accordance with applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.
• Right to Object: You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us:

• Email: info@qabastech.com
• Address: Moon Tower, Al Hadrawi, Riyadh 12341, Saudi Arabia
• Phone: +966 11 2111869

We are committed to resolving any concerns you may have about our privacy practices and will work with you to reach a fair resolution.